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All fares are subject to cancellation and refund conditions. A change or
amendment to your travel after ticketing will be treated as a cancellation
and a new booking will be made.
Please make sure you understand which conditions apply to your bookings:
All fares except Saver fares, cancelled
up to 2 hours before departure - 100% refund
Saver fares cancelled up to 2 hours before departure -
50% refund
All fares, except Saver fares, cancelled
within 2 hours of departure - 50% refund (50% cancellation charge)
Saver fares cancelled within 2 hours before departure -
no refund (100% cancellation charge)
Refunds must be claimed within 1 month or forfeited
Failure to join the service, no show or cancellation after departure - no
refunds - all fare types |